Sr. Manager, US Marketing Operations

Company: Disability Solutions
Location: West Chester
Posted on: February 1, 2025

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.Johnson & Johnson is currently seeking a Senior Manager, Marketing Operations for Trauma & Extremities located in West Chester, PA or Palm Beach Gardens, FLI n this role, the manager will lead work to optimize the business of Trauma & Extremities for JNJ MedTech through sales support and commercial execution activities. In addition, this role will be a key driver of commercial strategy at the local level for the AVP, local sales leaders, and marketing. This includes responsibility for aligning to the business strategies in their geography in partnership with sales leadership and internal business partners. The goal for each region will be to drive to a working regional P&L view to ensure data driven decisions are transparent to all stakeholders.Responsibilities:Business Planning & Reporting

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• Support AVP for commercial Business Planning for their geography leveraging consistent business planning processes and tools, to include segmentation, targeting, account planning and forecasting
• Ensure coordination of required corporate assets using the One Funnel structure
• Scorecard reviews for region to be provided to all using the One Funnel structure
• Proactively drive data-driven account target identification with Sales Leadership, Marketing, and supporting internal functions using available analytics tools
• Ensure customer facing QBRs are in place for all customers eligible for contract compliance discussions\rData-Driven Decision-Making
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  • Support one funnel process and required analytics leveraging digital tools and providing feedback on accountability loop to all participants
  • Shape development of new capabilities in CRM, analytics, and other digital tools\rAsset Deployment & Optimization
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    • Lead regular (e.g. BiWeekly) opportunity / pipeline reviews with Sales Leadership (VP, AVP, RM, and ESA Level Reviews) using a consistent methodology focusing on next actions
    • Track progress against pipeline, identify and break down roadblocks with internal stakeholders, and collaborate with sales management to understand and address reasons for variance
    • Lead development of Area implementation plans, activities, and next steps required to close key opportunities
    • Collaborate cross-functionally with Marketing, CommOps, Prof Ed, Demand Planning, SCG, and others to drive execution
    • Lead asset allocation to align resources with the greatest customer opportunities, including NPI roll-out processes
    • Responsible for execution of in geography Tier 2/3 meetings, to include insuring that the JNJ MedTech Team is showing up in a cohesive & constructive manner\rCommunications & Change Engagement
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      • Serve as power users of and lead sales training for CRM and other commercial enablement tools
      • Identify change champions to drive adoption of commercial capabilities, including digital tools, and drive best practices
      • Communicate and reinforce critical messages about DPS, BU, and Area-level strategic priorities / must-do's\r\r

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