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Patient Customer Service Representative

Company: VirtualVocations
Location: Toms River
Posted on: March 25, 2025

Job Description:

A company is looking for a Patient Customer Service Representative.
Key Responsibilities

Handle inbound and outbound calls regarding patient accounts and medical supply needs
Create and manage new member accounts while updating demographic and health information
Verify insurance eligibility and process required documentation per payer guidelines

Required Qualifications

2+ years of customer service experience in a fast-paced environment
Experience with phone-based customer support
Strong computer skills, including the ability to manage multiple systems
Must have a working computer and high-speed internet
Must maintain strict HIPAA compliance

Keywords: VirtualVocations, Toms River , Patient Customer Service Representative, Hospitality & Tourism , Toms River, New Jersey

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