Product Support Engineer
Company: VirtualVocations
Location: Toms River
Posted on: April 1, 2025
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Job Description:
A company is looking for a Product Support Engineer (USA).
Key Responsibilities
Onboard and train business clients on the staking process and
services
Provide technical support by addressing client inquiries and
troubleshooting issues
Communicate platform updates and maintain a knowledge base of
staking-related information
Required Qualifications
3+ years of technical customer support experience in a B2B software
company
Proven experience with API troubleshooting and software
implementation
1+ year of experience in web3, blockchain, and cryptocurrency
Strong ability to prioritize and resolve support tickets
effectively
Native English speaker
Keywords: VirtualVocations, Toms River , Product Support Engineer, Engineering , Toms River, New Jersey
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